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Here's what just a few of our customers have had to say about the service they receive from The Tobacco Shop:
 

Mon, 2 May 2005 11:31:04 -0700 (PDT)

Thanks so much for the extra work and helping me choose another cigarette machine.  I hope it didn't make to much work for you.  Thanks again I was a little nervous ordering from the internet, but I am not so worried since you have a real voice.  I think we can do business for years to come.    Gratefully Susie and  E. L. Agerton

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Thu, 14 Apr 2005 18:11:40 EDT
Hey.  This is Michael Barrett.  I ordered a pipe smokers starter kit from you a few days ago and received it today.  It's great! I wanted to let you know how pleased I am with you and your business.  I will definitely be doing more business with you in the future.  Thank you and keep up the great business.
 
-Michael Barrett
 
P.S. When I try and look at "pipes" in the pipes section of your website it either redirects me to a search engine or tells me that the page cannot be found..........just thought I'd let you know.
 
-Thanks! 

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Sat, 5 Feb 2005 22:04:00 EST
The cigars i ordered were delivered wed. and they are very fresh, i am impressed. I quit smoking about 15 years ago and i always smoked Carribean Casinos. I tried finding them around here but couldn't. I got on the internet and found your sight first thing. The cigars were the only ones that you can let go out and won't get any stronger, and in my lifetime i have tried hundreds of different brands. The cigars that i ordered from you were just like i rembered. Before i get the 10 smoked that i ordered from you i will order a whole box.
  Thank you again for a truly fresh cigar and i will order again.
                              Larry Courtney

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Tue, 1 Feb 2005 17:34:14 -0800 (PST)
hi randy
 
i came across your web site purley by accident. i love the arango sportsman, i buy them here in wichita kansas at the bright leaf and pay 51.00 for a box of 50. guess whae not anymore, your prices are the bomb. all of my cigars will come from you now
 
 
 
 
                                                                                            thanks so much
                                                                                                 
                                                                                                bob walker

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Thu, 20 Jan 2005 19:42:15 -0800 (PST)
Randy,
Your shipping was fantastically fast. I got the Arango Maduro cigars in 3 days even with a holiday. They are just as I remembered and I'm enjoying one right now. Thanks for the friendly fast service. You have a new regular customer.
 
Leonard Manno

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Tue, 18 Jan 2005 14:43:12 -0800 (PST) 
To Whom it May Concern,

I just received my order today in the mail, a Pipe
Smoker's Starter Kit. I simply wanted to express to
you the excitement of opening that box! I had no idea
that I would be receiving the amount of tobacco that I
did!

Thank you very much! I'm looking forward to my first
smoke.

Sincerely,
KS Aesery
Happy Customer ;o]

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Sat, 16 Oct 2004 15:35:41 EDT
Wonderful collection of tips.  Thanks so much.  My DuPont was working very poorly.  Following your advice I removed the striker wheel, cleaned it thoroughly with a little alcohol and a toothbrush, reassembled it and it now works like brand new.  Looks like that should be regular annual maintenance and it will be from now on. 
 
Thanks again for the cleaning tips.
John

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Fri, 15 Oct 2004 19:23:15 -0500 
Randy, received my cigars today, thanks for the fast service. The 3009 
#350 in the maduro wrapper is going to replace the ones I used to buy 
from Thompson just fine. Regards, Jim in Texas

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Mon, 11 Oct 2004 08:25:27 EDT
Just to let you all know, I have been in your shop only one time, so far.  I recieved nothing but respect, excellent service, and felt that I was in a very friendly atmosphere, a very comfortable establishment you have here, not to mention a fine selection as well.  I will be back, and not just for the free cigar boxes.  Just a quick thank you for doing a fine job with your store.  You have a real gem here.

NJ

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3-5-2004

Thank you Randy! 

I received my order and was very please with it.  I will be making some
more purchases soon for a colleague.  Thanks again.

Sincerely,
Jan Schneider

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2-18-2004

Randy,

 
Thank you for your note.  The sampler pack that I purchased is an excellent choice for someone that can't decide on 1 tobacco.  All of the tobacco was received fresh, well packaged and in excellent condition.  In addition, the choices and grade of tobacco was also excellent.  You have gained a regular customer and I will be referring you to my smoking friends.
 
Thank you very much for your assistance and great tobacco products.
 
 
Richard

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11-28-2003

Randy,
Thanks for the practical message.  I was wondering some of the same things
you addressed and your comments are helpful.
Dave Albin
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11-3-2003

Randy,

I love the tobacco, I am still tasting them all.  Feel well assured, once I
decide on the tobacco's I want, I will buy them from you online.

I normally smoke cigars but I always wanted to smoke a pipe.  I know now
why, I love it.

I am also more a casual smoker... but I like smoking the finer tobacco's.
When I get ready order, perhaps you may lead me to a finer blend you have.
These blends are great and I find them very pleasing.  But do you have a
higher-end blend that I can buy at try out?

Thanks so much for the starter kit.  Soon, I will be in the mood to purchase
a nicer pipe.  (I just have to convince the wife haha)....

Good luck,

Don Eckard
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8-27-2003

Randy,

Thank you for the updates.  I received my "starter pipe kit" a few weeks
ago and I'm very pleased with it.  It will take me a while to use up the
plentitude of tobacco that was included.  However, be assured that when
I need to reorder I will make my purchase from you.  Please keep me on
your mailing list as I find your insights and comments valuable.

Thank you,
-Dean
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8-16-2003

Yes Randy, I did enjoy the smoke and have emailed my friends about you.
 I hope they will check you out, after all loyal customers are formed when a
friend gives a good recommendation about a business.


 

                Many Thanks
                          Jimmy Massey

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Date:  Wednesday, August 28, 2002

"Great website!  Lots of useful information and a ample selection of products."

Dennis Higbee

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Date:  Monday, August 25, 2002

"I just got done visiting your website, and would like to compliment it.  Like any website should be, it loads fast, and is informative and straight-to-the point.  Unlike most online stores, I like the fact that you actually explain your products, such as the roll-your-own kits, to your customers.  Keep up the good work..."

Jeffrey Woods

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Date: Wednesday, February 27, 2002

Hey Randy, I gotta tell ya, that thanks to this article and a very helpful and perceptive tobacconist, my beloved lighter which has never worked right for the past 25 years ... It must be a Miracle!  The punchline is -- it was out of gas!
It was a problem with Ronson fuel and that special adapter.  It is a ladylike engraved lighter with great sentimental value:  it was beautiful, but it didn't work.  From now on will only buy Colibri butane and flints.  Thank you for your advice.

Anonymous

See what they found so helpful here

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Date: Monday, September10, 2001 4:11PM 

Thank you for my last order. I ordered it for my husband for our anniversary and he enjoyed his tobacco immensely!  Thanks again...

Tracey Ann Friley

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Date: Thursday, August 16, 2001 2:07AM 

Just having my first bowl in my new Nording - thanks to you!  Also, I tried your "Highland Whiskey" blend - very nice, and I'm not much for flavored tobaccos.  The pipe is a beauty, more orders coming from me soon!

Thanks again,
Charles H. Daehnke

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Date: Sunday, August 12, 2001 2:40PM

"...I'm almost out of tobacco.  I could buy it local, but theirs is always dried out!  Yours is superior.  It's great to get tobacco that isn't ancient and dried out, you guys rule!"

Johnny "The Abalone" Martine

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Date: Sunday, March 11, 2001 9:12PM

Hello Randy. Just a note to say that I've returned to pipe smoking after an absence of 30 years, and after sampling your "Northern Seas" blend, was reminded why I used to enjoy the pipe so much. Thanks and I'll be ordering regularly!

Mick Andrews

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Date: Friday, August 18, 2000 12:19 AM

Hi Randy

Got the order today. Everything looks great! Thanks for all the blends. I can't wait to try them all! I'll definitely be ordering more from you guys! You have already been more helpful to me than any tobacco shop here in Denver!!!! Keep up the great work. Until I order again, take care and thanks again.

Kevin D. Mauch

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Date: Sunday, July 30, 2000 4:26 PM

Just wanted to mention, great service and would like to do business again. If you have any more opus x cigars for sale I would appreciate if you give me a heads up.

Once again thanks! John A Martinez

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Date: Wednesday, July 26, 2000 10:17 PM

Randy,

My name is Jeff Bischoff, and I have been a customer of yours for a little while now. I had tried a couple of other on-line shops, but none came close in matching your product quality and service. I have talked up your store to my friends and relatives who smoke and even let them try cigarettes filled with your #99 blend. I think you may have gained a few more customers. Anyway, I wanted to tell you how much I appreciate your product, pricing and service.

Thanks for listening, and thanks for providing the product and service you do.

Sincerely, Jeff Bischoff

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Date: Sunday, July 16, 2000 12:34 PM

I've received the 5 pound bag with thanks. I appreciate your rapid service and will continue to order through you.

Jeff and Barbara send greetings from the flatlands

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Date: Saturday, July 15, 2000 8:23 PM

Randy,

Thank you very much for the great package. As you know, I live in Hawaii, so getting Opus via mail order is almost unheard off.

I will definitely do business with you again.

Aloha, Randall

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Date: Sunday, July 16, 2000 2:42 PM

Thanks for the prompt service on my order!

Jim

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Date: Monday, September 6, 1999 12:46 PM

Mr. Biggs:

Thank you very much for your personal attention to this relatively small order. In a time when our technology has surpassed our humanity causing the personal aspect of business to greatly diminish, I have found it very comforting to deal with a company of your caliber. In this age of impersonal electronic information and business, you seem to have found a way to maintain the personal attention that every client looks for when making any purchase regardless of size. This will be one of the biggest reasons for the growth that you and your company will experience in the future. I will make this purchase now and others as needed. I will also highly recommend your company <to> everyone who is in need of a tobacconist. At first I smiled in disbelief as I listened to the WAV file that accompanies you<r> web site.  However, you have rightfully earned the title of "Your Personal Tobacconist". Thank you.

Lou

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To add you comments, e-mail us and let know what you think.

 


THE SALE OF TOBACCO TO PERSONS UNDER THE AGE OF 18 IS FORBIDDEN BY LAW.

Prices listed are for sale to persons over the age of 18  only or the minimum age for tobacco purchases in your locale,  
All tobacco items have State of Indiana tobacco tax (24%) added. 
Any taxes due to other local or state taxing authorities is purchasers responsibility. 
We reserve the right to limit quantities.  This price listing and web listing is not a commitment to sell.
All prices subject to change without notice.  Not all items in stock at all times.   Backorders are accepted.
©1996 -  2009      Randys Tobacco Shop, Inc., 3854 Lafayette Road, Indianapolis, IN 46254    317 299 6010  All rights reserved. 
Store Hours of Operation are Sunday 12 noon to 5 pm, Monday thru Saturday 10:00 am to 7:00 pm.

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